Introducing LiveChat

Live chat allows customers to communicate with customer service representatives in real time. Rather than having to speak with a representative on the phone, visitors on a website can have a live interaction with agents in a chat box within a browser.

14 Days free trial

5 minute installation. Try Team plan features for 14 days. No credit card required.

Pricing list

Starter

Small office / Home office

$16 / month

60-day chat history
Basic widget customization
Ticketing system
Data security

Team

Full-time support team

$33 / month

Unlimited chat history
Full widget customization
Ticketing system
Data security
Basic reporting
Agent groups
Multiple brandings

Business

Customer service department

$50 / month

Unlimited chat history
Full widget customization
Ticketing system
Data security
Advanded reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler

Enterprise

Fortune 500 companies

Requist

Unlimited chat history
Full widget customization
Ticketing system
Data security
Advanded reporting
Agent groups
Multiple brandings
Staffing prediction
Dedicated acc. manager
Product training
Software engineer support
Security assistance
HIPAA Compliance
Single Sign-On (SSO)

Customization

Customize the chat widget to fit your website’s style. Choose themes, colors, styles, shape, and more!

Ticketing system

Taking a break? Leave an offline form so your customers can still reach you. Handling a difficult case? Create a ticket and respond when you have the answer.

Mobile applications

Don’t be chained to your desk when chatting with customers! Get LiveChat apps for iOS and Android. Stay available for your customers and never lose a lead again.

Multi-channel support

Help your customers via live chat, use tickets to respond to them by email, and handle Facebook Messenger chats right from the LiveChat app.

Customer list

See all the visitors browsing your website in real time. Check what pages they were reading and proactively start a chat when they need help.

Security

Your data is secure, in line with the strictest industry standards. GDPR Compliance, single sign-on, Privacy Shield certified, HIPAA readiness – it’s all here.